“Since our family does not live in the same city as our father, it was comforting to have Jeanna of Senior Support Services speak with doctors and interface with our family friend, who was my father’s caretaker. Jeanna was in constant contact with our family in my father’s last few months of life.

She did the leg work, explained his care and medicines, interpreted invoices, initiated hospice and coordinated getting information from the various facilities he was in. Jeanna showed compassion when working with us, and firmness with the doctors and facilities. She managed the details, so we could concentrate on our father and his well-being. I would highly recommend Jeanna and Senior Support Services to give you peace of mind during a difficult time.”

“I wanted to thank you for the help you provided when my mother fell and broke her hip.  The guidance you offered regarding how to deal with the hospital stay and the post operative rehab was invaluable.  

Thank you again for your expertise and being the calming voice in a trying time.”

“We learned of SSS during a recent Rotary presentation by a friend who is a seniors’ legal advocate. As our father became more ill we were blessed by Jeanna’s professional experience, advice and compassionate assistance in understanding and sharing the complex decision making and planning options through government, private and family matters. We most certainly avoided common pitfalls and regretful decisions by utilizing her services early and throughout Dad’s final days. She met with us at nursing facilities, the hospital and in Dad’s home at our convenience to advise, comfort and assess our changing needs; in writing where needed. Her knowledge base of available resources and her extensive professional designations/certifications validated and expedited our difficult decision making. I confidently and highly recommend SSS LLC.”

“Sometimes when a loved one becomes sick with cancer, Alzheimer’s, etc. we don’t always know where to turn or what to do to best meet the needs of our loved one, or our own needs. I was fortunate enough to have a pastor who recommended a Geriatric Care Manager by the name of Jeanna McElroy, and for the last two years she has guided me in all the directions that I was unaware of. She knew Geriatric doctors, geriatric lawyers, geriatric day cares and so much more; so when I didn’t know what to do, I called Jeanna.

My husband has now passed away, but I can tell you what a relief it was to have someone as knowledgeable and as warm and caring as she. All I had to do was focus on the funeral and know that everything else had been taken care of.

What is a Geriatric Care Manager? Someone who helps you get through the most difficult times of your life and does it in a way that you cease to worry because you know she will take care of everything that needs to be done – and Jeanna McElroy – she’s the best!”

“When it came time for us to find a facility for my mother, we were fortunate to have Jeanna’s help. Because of her background, she was able to provide insight as to whether mom needed a skilled nursing facility or assisted living; she provided understanding of an industry that we knew nothing about; she provided a roadmap for us with her ideas and details about eldercare facilities.

After her extensive visits with my mom, she helped us match Mom’s needs with pointing us in the direction of assisted living facilities. She then helped us form a checklist of  ‘things to look for in a facility;’ even the best times to visit!

Then Jeanna was willing to accompany us as we visited assisted living facilities. She asked questions right along with us. We appreciated her being our advocate during our visits to facilities. We, no doubt, could have gone through the process on our own; but it would have taken much longer and we could have easily made the wrong decision if Jeanna was not there to help us from the beginning of the process.”